Frequently Asked Questions
Everything you need to know about your Zero Foxtrot order.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 10-15 business days depending on customs.
What is your return and exchange policy?
We offer a 30-day return policy for unworn and unwashed items. If you need a different size or are unsatisfied with your purchase, simply visit our returns portal to start an exchange or refund.
How should I care for my Zero Foxtrot apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid ironing directly on the graphic designs.
Do you ship to APO/FPO addresses?
Yes, we proudly ship to our military members worldwide via USPS. Please ensure the address format is correct to avoid any delivery delays.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.